Shipping policy
Shipping & Delivery Policy
Thank you for shopping with us! We aim to process and deliver your orders as quickly and transparently as possible.
Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a second notification with a tracking number once your order has shipped.
Estimated Shipping Times
We ship directly from our global fulfillment centers to offer you the best rates and newest trending items.
United States & Canada: 7 – 12 business days
International: 8 – 15 business days
Please note: Shipping times are estimates and start from the date of dispatch, not the order date. Delays can occasionally occur due to customs inspections or carrier volume during peak seasons.
Order Tracking
Once your order ships, you will receive an email containing a tracking link. Please allow 24 to 48 hours for the tracking information to update in the carrier system.
Lost or Missing Packages
If your package has not arrived within 20 business days of receiving your shipping confirmation, please contact our support team at theinterstellarretail@gmail.com with your order number, and we will gladly assist you with a replacement or status update.